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HP Wi-Fi Direct Mobile Mouse – Frequently Asked Questions

System Requirements
Question: Will the HP Wi-Fi Mobile Mouse work on operating systems other than Windows 7 (in older
versions of Windows, Linux, etc)?
Answer: No, the Wi-Fi mouse requires the “SoftAP” feature built into Windows 7 to work, so older
versions of Windows (XP, Vista, etc) or non-Windows environments are not supported.

Question: Why does my HP Wi-Fi Mobile Mouse not work with my “HP QuickWeb” feature?
Answer: The HP QuickWeb function runs in a Linux environment (not Windows). Currently the HP Wi-Fi
Mobile Mouse does not support Linux.

Paring the HP Wi-Fi Mobile Mouse
Question: Do I need to install software in order to use my HP Wi-Fi Mobile Mouse?
Answer: Yes, in order for the PC and mouse to communicate over 802.11 wireless, the PC and mouse
must be “paired” together. In order to pair the mouse, you must first install the included software. At
the end of the software installation, your PC will lead you through the pairing process automatically. If
you need to pair the mouse after the software installation, click the “Pairing Wizard” button on the
mouse control center (click “Configure” on the first control center screen).

Wi-Fi Adapters
Question: What does it mean when it says that I need to have a “Windows 7 certified Wi-Fi Adapter”?
Answer: Some older Wi-Fi adapters came out before Windows 7, and may not properly support the
“SoftAP” function in Windows 7 (SoftAP is a software module built into Windows 7). If the Wi-Fi adapter
is not certified for use in Windows 7, it may not properly support SoftAP, which can then cause
problems when pairing with the HP Wi-Fi Mobile Mouse. Please make sure that your Wi-Fi adapter is
designed and certified for use in Windows 7.

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